Electric Kettle Project

The way to long-term cooperation: careful after-sales service

      Our company is a manufacturer of metal manufacturing and processing machines. Recently, our engineers and management team went to Iran to visit a customer with whom we have cooperated for many years. This visit aims to further consolidate the cooperative relationship with the customer through our meticulous and thoughtful after-sales service.

       During this visit, our engineer leader conducted a routine inspection of the customer's machine. They carefully checked the various parts of the machine to ensure its normal operation, and discovered and solved some potential problems in a timely manner. This not only ensures the stability and production efficiency of the machine, but also provides customers with more reliable production guarantees.

       In addition to machine inspections, we also conducted appropriate professional training for the customer's factory employees. Our engineers patiently taught them the basic knowledge and skills of machine operation, so that they can better master the use and maintenance methods of the machine. This training not only improves the operating skills of employees, but also enhances their understanding and confidence in the machine.In addition, we also had in-depth exchanges and sharing with customers. We introduced them to the details of machine production, including how to operate the machine correctly, how to perform daily maintenance and care, etc. These details are essential to ensure the normal operation of the machine and extend its service life. At the same time, we also shared market conditions and industry trends, so that customers can better understand market demand and competition, so as to make more informed decisions.

       Through this visit, we not only demonstrated our care and support for our customers, but also further strengthened the cooperative relationship with our customers. We believe that through our efforts and professional services, we will be able to provide customers with better products and services and achieve greater success together.