Thailand cookware project

sTART FROM PROFESSION

The customer found our website from Google and contacted us. After chatting, their factory specializes in producing pots and pans and has purchased many machines and equipment from China before. 

cUSTOMER'S CONCERN

However, they were dissatisfied with the after-sales service of these equipment and believed that the service quality needed to be improved.

COMPREHENSIVE SERVICE

In order to eliminate the customer's concerns, we patiently explained to them the working principle of our machine and showed them the video cases we made for other customers. These videos show the operation process and effect of the machine in detail, allowing customers to understand our products more intuitively.

sTEP BY STEP

The customer showed great interest in our machine and thought it was very suitable for their production line needs. However, as they still had some concerns about the quality of the machine, they decided to order a machine on a trial basis first. We started production immediately and shipped the machine to the customer after completion.

FROM 0 TO 1

After receiving the machine, the customer tested it and the results were very satisfactory. They found that the machine not only had stable performance, but also was easy to operate, which greatly improved production efficiency. After a month of use, the customer had a deeper understanding and trust in our products and services, so he decided to place an order again, this time ordering 10 machines at a time.

LONG-TERM COOPERATION

Since that cooperation, we have established a long-term and stable cooperative relationship with the customer. We not only provide technical support and maintenance services on a regular basis, but also frequently share the latest technology developments and industry trends with our customers to help them stay competitive. This mutually beneficial cooperation model allows both parties to benefit and jointly promote business development.